Raphael C. Serrano, M.A.,M.F.T.,  

   
CA Lic# MFC28721 
Marriage and Family Therapist

Se Habla Español


(805) 448-7732 Ph. 
(805) 482-3762 Fax
Email: rserranomft@gmail.com

Raphael C. Serrano, M.A.,M.F.T.,  
   
CA Lic# MFC28721 
Marriage and Family Therapist

(805) 448-7732 Ph. 
(805) 482-3762 Fax
Email: rserranomft@gmail.com

FAQs​

Raphael Serrano, M.A., MFT

Location:


  • 401 Mobil Ave., Suite 8 Camarillo, CA 93010  

How long and how many times a week is a typical session?


I offer 50 minute individual and couples sessions.
I recommend clients attend a minimum of at least three initial sessions per month. Depending on the client's needs, meeting twice a week is a possibility.


How long will I be in counseling?


The length of time a client is in therapy depends on the nature of the problem and the agreed upon goals of therapy. Some clients may require multiple sessions while others may need only a few. The process is unique to the individual. The goal is to help you reach your individual objectives.

What is your cancellation policy?


If you need to cancel a session, please provide 24 hours  advanced notice. Otherwise, you may be responsible for the full payment (charged to you, not your insurance company). You can leave a message on my voicemail 24 hours a day, 7 days a week. As a courtesy, I try to provide a text reminder 24 hours before your scheduled appointment.​​


Is medication required?


As a psychotherapist, I am not licensed to prescribed medication. However, based on your unique situation, it maybe advisable for you to consult with a medical doctor, psychiatrist or nurse practitioner to determine whether medication is needed.



Do you accept insurance?


Services may be covered at least in part by your health insurance, employee benefit plan (EAP), or flexible health spending account (HSA). Please verify your coverage with your insurance company by asking the following questions:​

  • ​Do I have outpatient mental health insurance benefits?
  • What is my deductible and has it been met?
  • ​What is the coverage amount (%) per therapy session?
  • ​Is a referral required from my primary care physician?


I provide all applicable documentation for claim submission to your insurance company. In the case of EAP and HSA accounts you may be required to activate your benefits with your insurance company prior to starting treatment.

​

What forms of payment do you accept?

I accept checks, cash or PayPal (pending).